Introduction to Goldsbet Support
Goldsbet is one of the leading online gaming platforms in India, offering quality sports betting and gambling services. The company does its best to provide its Indian customers with a high level of service so that they get maximum positive emotions from their stay on the platform. One of the significant advantages of the bookmaker is its 24/7 Goldsbet support service, which employs highly qualified specialists who are well-informed in all aspects of the company’s activities. The operators of the support service will provide immediate assistance to the customers in solving problems that arise, as well as advise them on all matters of interest.
On this page, Goldsbet India platform users will receive a guide on how to contact customer support specialists.
How to Contact Goldsbet Support
There are several ways for Indian users of the platform to contact Goldsbet’s 24/7 support team. You can send your message in Hindi or English via Live Chat on the website and app, send your queries or complaints via email, contact via some social networks or messengers, or use the feedback form or help center.
Check out the contact details of the Goldsbet operator:
- Live Chat – 24/7 via the dialogue box on the official website or mobile app;
- Email: [email protected];
- Social Networks and Messengers: WhatsApp, Telegram, Facebook, Instagram, Twitter, etc.
- Help Center: Answers to the most common user questions;
- Feedback Form: For feedback or complaints about the performance of the platform.
Regardless of the method you choose, you won’t have to wait long for a response from the experts, as any requests are processed within minutes.
Support Services
Every day Goldsbet customer support service receives thousands of different requests from users with a request to solve a problem arising when using the bookmaker’s services, or for advice on issues of interest. Since the operators of the support service are real professionals and are well aware of all aspects of the platform’s activities, each appeal of the user is not left unattended and satisfied.
There are several ways for users to contact Goldsbet support. Let’s take a closer look at each method.
Live Chat
Live Chat on the Goldsbet platform is an instant way to contact customer support agents. This method of contact is most suitable for requests that do not require a detailed review. If you contact via Live Chat, you will receive a response from a specialist within a few seconds.
You can send your appeal via Live Chat both on the official website and in the mobile application. To do this, go to the bottom menu of the site to the Support section, click on the Online Service button, and then select the “Chat Now” function. After that, you will go to a dialogue box between you and a support service operator, where you can state the essence of the problem or ask a question, as well as attach screenshots if necessary. After submitting your request, a service employee will contact you within a few seconds for further dialogue.
Another way of contacting the 24/7 support team is via email address, and this method is more suitable for questions or problems that require detailed consideration. To send your request to the Goldsbet email address, write down the essence of your problem in an email and send it to [email protected]. You can also attach screenshots of your problem in your email to help support specialists understand your problem in detail and help you faster.
Unlike Live Chat, if you contact via Email, it may take a little longer for the specialists to respond, as all user requests are processed by this method in the queue order. As soon as your email is reviewed, you will receive a response immediately.
Phone Number
Unfortunately, at the moment, it is not possible to contact the specialists via the Goldsbet helpline. However, the company promises to make support for Indian customers available through the helpline soon. While this issue is being resolved, Goldsbet customers can send their requests via Live Chat, and email, as well as social networks and messengers.
Social Networks and Messengers
For users who prefer to use social networks and messengers, the operator offers several such options for contacting customer service agents. Indian users can ask their questions on Goldsbet’s official accounts on social networks such as Twitter, Facebook, Instagram, etc., as well as contact the experts via Goldsbet WhatsApp and Telegram.
- WhatsApp: https://whatsapp.com/channel/0029VaKYXc24NVihspnhew1N;
- Goldsbet Telegram group: @GOLDSBET_VIP;
- Instagram: goldsbet_india;
- Twitter: https://twitter.com/Goldsbetvip;
- Facebook: Goldsbet Sport.
Using these information channels in social networks and messengers, you will not only be able to address your questions to the customer support operators, but also to keep abreast of sports news, bonus offers of the company, casino novelties, and other important moments in the life of Goldsbet.
Help Center
By visiting this section, you will be able to familiarize yourself with the most common user questions and answers from customer support. Perhaps here you can find the answer to your question and you will not have to contact the specialists yourself. The Help Center contains answers to questions related to registration and authorization, deposit and withdrawal of funds, use of bonuses, wagering conditions, and other questions in different aspects of the platform.
Feedback form
If you have any suggestions to improve the quality of the Goldsbet platform, or if you would like to submit a complaint, you can do so using the Feedback Form section. Every opinion is important to Goldsbet and therefore, all valuable opinions will be accepted and once accepted will be rewarded with cash prizes according to their usefulness.
Payment and Withdrawal Help
Money matters are predominantly the first thing that the customer support team deals with, as Goldsbet needs to ensure that users are comfortable placing bets and receiving their winnings.
For any questions related to deposits and withdrawals, you can contact the support team in any of the suggested ways, but we recommend using the fastest one – Live Chat. You can also visit the Help Center, which contains answers to the most frequently asked questions about problems with transactions.
Frequently Asked Questions (FAQ)
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Can I contact Goldsbet Support from mobile devices?
Yes, you can send your request in any of the available ways using the mobile version of the website or the mobile application for Android and iOS smartphones.
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What is the fastest way to contact Goldsbet support specialists?
Operators try to respond to user queries as quickly as possible, within a few minutes. However, the fastest way to dialogue with the specialists is Live Chat.
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Do I have to be a registered user to contact Goldsbet Customer Support?
Both registered users of the platform from India and players who are planning to create an account but want to clarify their questions before registering can contact the support team.
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What questions does the Goldsbet customer support team deal with?
The support specialists will answer any questions related to the company’s activity, namely, registration, account login, money transactions, bonus terms and conditions, bonus activation, video broadcasting problems, casino wagering conditions, and any other questions.
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What time can I contact Goldsbet customer support operators?
The support service works 24/7, so you can contact the specialists any day and at any time.